Conflux insights on value flow

Learn how leading organizations increase operational efficiency and shorten time-to-value.

AI-native operating models: Critical pathways to enhanced value delivery
Matthew Skelton - Conflux Matthew Skelton - Conflux

AI-native operating models: Critical pathways to enhanced value delivery

Successful AI adoption doesn't demand a complete reinvention of organizational principles — instead, it requires their intelligent evolution.

Organizations embracing AI capabilities need to look beyond surface-level implementation to achieve sustainable integration.

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Empowering teams for fast flow: ABC Glofox's journey to continuous delivery
Matthew Skelton - Conflux Matthew Skelton - Conflux

Empowering teams for fast flow: ABC Glofox's journey to continuous delivery

Transitioning from traditional delivery models to continuous delivery presents unique challenges.

We've teamed up with ABC Fitness’ ABC Glofox to showcase how they achieved success with fast flow, with analysis and tips on how you can apply these changes in your organization. This is the second in our series of articles exploring how ABC Glofox made the shift to continuous delivery and achieved remarkable results.

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How to build a culture of knowledge-sharing
Victoria Morgan-Smith Victoria Morgan-Smith

How to build a culture of knowledge-sharing

Knowledge sharing is a strategic organizational practice in which teams come together to exchange expertise and learn from each other. This creates more effective and connected organizations that can deliver value quickly.

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The ROI of fast flow: Real-world impact on enterprise performance
Renee Hawkins - Conflux Renee Hawkins - Conflux

The ROI of fast flow: Real-world impact on enterprise performance

Leading organizations are seeing remarkable results from adopting fast flow practices and Team Topologies approaches. JP Morgan reduced dependencies by 60% and increased flow velocity by 73% across 7,500 colleagues. LSA's research of 410 companies shows highly aligned organizations grow revenue 58% faster and are 72% more profitable.

The impact is significant - just one hour of daily wait time costs a medium-sized organization $8 million annually. Organizations optimizing for flow see benefits across operations, finances, and culture - from reduced dependencies and faster delivery to improved profitability and employee engagement. The evidence is clear: investing in team design, organizational alignment, and flow optimization delivers substantial returns.

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The Evolution of DevOps: How Platform Engineering and AI Are Transforming Software Delivery
Matthew Skelton - Conflux Matthew Skelton - Conflux

The Evolution of DevOps: How Platform Engineering and AI Are Transforming Software Delivery

Software development is a fast-paced industry, and the landscape is constantly shifting. From the early days of throwing code "over the wall" to operations teams, to the DevOps revolution, and now to the era of platform engineering - the journey has been one of continuous improvement and adaptation. Today, we're witnessing another seismic shift as Artificial Intelligence (AI) enters the fray, promising to revolutionize how we approach software delivery and operational excellence.

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Reshaping teams and aligning to value streams with fast flow
Matthew Skelton - Conflux Matthew Skelton - Conflux

Reshaping teams and aligning to value streams with fast flow

From Feature Factory to Customer-Centric Innovation: ABC Glofox's Transformation Journey.

In the competitive world of fitness technology, ABC Fitness’ ABC Glofox, a studio and gym membership management software provider, faced a common challenge for innovative software companies: the risk of becoming a 'feature factory' while losing sight of their main objectives. This is the first in a series of articles exploring how ABC Glofox made the critical shift from feature-driven development to outcome-focused innovation using fast flow. 

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Change the system, not the person. Why well-being needs to start with organizational change.
Psychological Safety Clem Pickering Psychological Safety Clem Pickering

Change the system, not the person. Why well-being needs to start with organizational change.

Over the past decade, organizations have given increasing attention to employee well-being. Recognising the importance of fostering a healthy, happy and supported workforce, and the obvious benefits to business outcomes, employers are keen to emphasize how employee well-being is a key focus of their organization.

Yet over half of employees believe their employer is guilty of well-being washing and a recent research study by William Fleming Oxford's Wellbeing Research Centre concludes that individual well-being interventions have little to no impact. Putting some possibly justifiable cynicism to one side for a moment, what could be causing this gap between intention and impact?

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Addressing misconceptions on Psychological Safety to improve performance
Psychological Safety ConfluxHQ Admin Psychological Safety ConfluxHQ Admin

Addressing misconceptions on Psychological Safety to improve performance

Psychological safety is a foundational requirement for organizations seeking fast flow and effective change. We have seen a couple of articles recently that suggest psychological safety could have a downside, so we decided to reflect on the issue.

An article in Fortune in 2023 suggested that performance is improved when everyone is ‘held accountable’ and implied that this was at odds with psychological safety. Another (Hive Learning) suggested that being ‘comfortable’ was the opposite of psychological safety, though it did acknowledge that you could be comfortable with either scenario.

In this article, we review the benefits of psychological safety, why these benefits occur, whether or not there is a downside, and what you should be ‘comfortable’ with.

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TagMe: Aligning autonomy and empowering execution
Matthew Skelton - Conflux Matthew Skelton - Conflux

TagMe: Aligning autonomy and empowering execution

Organizations achieve speed and scale simultaneously by fostering "infrastructure for agency." The TagMe framework is a vital part of this infrastructure, empowering teams to define their contribution to strategic goals, creating psychological ownership, and enabling aligned autonomy through clear Targets, Guardrails, Metrics, and Examples.

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Key ideas for fast flow and DevOps transformation - from DevOpsDays Oslo 2023
DevOps, Transformation, Team Topologies, Events Matthew Skelton - Conflux DevOps, Transformation, Team Topologies, Events Matthew Skelton - Conflux

Key ideas for fast flow and DevOps transformation - from DevOpsDays Oslo 2023

Summary: pay attention to group dynamics for effective transformation

The common theme that emerged from the sessions I attended at DevOpsDays Oslo 2023 is really that structure is not going to save or fix your digital transformation. Instead, we need to pay attention to the group sizes, group interactions, and group experience when using tools.

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